Health and Safety Precautions for Concerts and Events

Policies updated as of March 14, 2022. Please revisit this page for any new updates before each event.

Chicago a cappella is committed to the health and safety of our audiences, singers, and staff. All policies, including ticketing and attendance, are subject to change. COVID-19 protocols and attendance requirements will be communicated to you via email prior to your event.


All attendees must be vaccinated and show proof of complete COVID-19 vaccination before being admitted into any indoor venue. Proof may be offered digitally via a smartphone, an original vaccination card, or a digital or printed copy of the card, along with a personal ID card (license or other form). “Complete COVID-19 vaccination” means that the patron has received the second of a two-dose mRNA series or one dose of Janssen vaccine at least 14 days prior to the concert date.


Regardless of vaccine status, all attendees are required to wear face coverings at all times, including while seated during the performance. Masks must be worn properly, covering nose and mouth. Our singers, who are vaccinated and undergoing a strict testing regimen, will remove masks during the performance. Guests may remove masks to eat/drink at venues where this is available, but should replace them between bites and sips while in the concert hall.

Ticket Delivery

Tickets will be delivered electronically by email. We will make our best effort to provide a touchless ticket scanning experience upon entering the performance space. Ushers will be stationed at all doors for assistance.

Exchange Policy

Patrons who are not feeling well, are exhibiting any COVID-19 symptoms, or have had or been exposed to COVID-19 in the past 14 days, should not attend any Chicago a cappella event. If you are unable to attend a performance, you are encouraged to contact us to request an exchange or refund.

Risk Assumption, Compliance, Agreement

Although we are taking measures to reduce the risk of transmission of COVID-19, we are unable to eliminate all risk of exposure. By attending a Chicago a cappella event, you acknowledge that you accept this risk and that you will abide by the protocols and restrictions as dictated by Chicago a cappella at the time of the event. You also agree not to attend if you have experienced symptoms of, have tested positive for, or have been in close contact (as defined by the CDC) with anyone who experienced symptoms or tested positive for COVID-19 within 5 days preceding the event.