We hope you will consider donating the cost of your tickets towards the support of our singers and our entire organization during this unprecedented shutdown. Your support at this difficult time will help ensure we can continue bringing you music in the future and will mitigate the economic impact for those most affected by the cancellation. To receive an acknowledgment of your tax-deductible donation, please contact us via email at firstname.lastname@example.org or call (773) 281-7820 x1.
You may instead request a credit to use toward a 2020-21 subscription or ticket purchase for a regular subscription series concert. To request a credit, contact us via email at email@example.com or call (773) 281-7820 x1. We request that you notify us of this request no later than April 30, 2020.
- Finally, refund requests will be honored through April 30, 2020. To request a refund, contact us via email at firstname.lastname@example.org or call (773) 281-7820 x1. Your request should include your name (the name used for the original order), mailing address, and your “Swing” concert date/location. Refunds will be made according to your original payment method (credit card or check). For credit card refunds, please allow up to a week for your order to be processed. For check refunds, please allow three weeks to receive a check by mail. Please note that our phone line will be monitored remotely, so while you may not be able to speak to someone right away, we will acknowledge your message and be in touch if further information is needed.
We are also deeply grateful for your financial support through a tax-deductible donation. Although we have cancelled all events through the end of our season, we are committed to providing compensation to our singers and directors, and the loss of ticket income means your donations are more important than ever. Thank you for your support.